Nu Dimension, LLC
What is Nu Dimension’s return policy?
We offer a 100% money back guarantee within 30 days with the following necessary exceptions:
If you’re not satisfied with some of
the items you ordered, we want to make your return as easy as possible.
Repackage the returns in the original shipping container if it’s still handy.
for the correct return address information...we use multiple warehouses. Any return to the incorrect facility will result in the delay of your refund.
Please include a copy of the original packing slip or enclose a note with your order number and name, to help us process your return more quickly. The original cost of returned items will be refunded to your original payment instrument (credit card, paypal, etc.) as soon as possible.
Although the customer is responsible
for return shipping cost, we will cover the cost to ship the replacement item.
Because of shipping times, it may expedite the process if you request a refund
on the existing product and place a new order online rather than requesting an
Items that are defective and shipped to you, or items that you did not order but received from us, automatically qualify for store credit, a cash refund, or an exchange should you desire to opt for an exchange.
Refunds are contingent upon inspection of item(s) once we receive it. Again you must contact us within 30 calendar days if you intend to return any item back to our store. Customer is responsible for shipping costs of returned merchandise if seller is not at fault . Shipping charges on returned packages must be prepaid. Please allow 4 business days for your return to be processed upon receipt at our warehouse. You will not incur a shipping charge to have your new item(s) re-sent.
Nu Dimension, LLC